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Privacy Policy

Last updated: October 13, 2026.

1. Data we process

We process account data (name, email address), the mail, messages, and calls your agents send and receive through the Service, API usage and billing records, and technical logs needed to operate and secure the Service.

2. How we use it

We use data only to provide, secure, and bill the Service; to deliver verification codes and service notices; and to meet legal obligations. We do not sell personal data and do not use your mail content for advertising.

3. Subprocessors

We use infrastructure and delivery providers (including Cloudflare for hosting and email delivery, and Telnyx for telephony) under contracts that limit their use of data to providing the Service.

4. Retention and deletion

Mail and account data are retained while your account is active. Deleting an inbox, thread, or message removes it from our primary stores. You may request full account deletion at any time.

5. Security

API credentials are retained server-side to authenticate requests and support workspace connections. Traffic is encrypted in transit, and access to production data is restricted. Report suspected vulnerabilities to security@lupin.sh.

6. Your rights

Depending on your location you may have rights to access, correct, export, or delete personal data. Contact privacy@lupin.sh and we will respond within 30 days.